Questions and Help:

If you have any questions regarding an order or our process of ordering, please call us at +86-13771376830 or email us at jn@wxjncable.com. Please include your order number, if available.

2. Trade & Shipping Terms

FOB Shanghai Port ,China Or CIF Port of Destination,Country according to the Incoterms 2010.

3. Pricing and Quantity

On any orders,we will keep all the products upload the containers as your requirement.
About the price,we will performance it as per the contract.

4.Can i get the production schedule of my order?

Of course,we will send you the production schedule at the beginning of the order

5.How can i confirm that my product have been finished?

That is so easy,we will take the photo after all the product have been stored warehouse.

6.How can i know that my product have been loaded into the container at your warehouse?

We will take the photo during the process of the product loading,including:

A.Empty container with the container number information.
B.The photo that loading all the product with the container number information.
C.The photo that closed the container door container information.
D.Photo of container seal locked in the container door.

Empty container with the container number information loading all the product with the container number information closed the container door container information container seal locked in the container door

7.When my container can be shipped to the destination?

We will provide the bill of lading number when the product is loaded at the ship.

8.Delay in delivery?

Seller shall not be held responsible for delay in deliveries here under if caused by fires, flood, strikes, labor disputes, accidents, acts of war, or other causes beyond Seller’s control.

9.When will i receive my customs clearance documents?

After we confirm that have receive your remittance,we will arrange the express courier full set of customs clearance documents to your office.

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